BT: unlimited != unlimited
I have an 'unlimited' broadband connection from BT. So I used it to download some of my music off a server that I have in England, at the same time I was in the process of rebuilding a machine and so I had to download a lot of (free) software. I downloaded a few gigabytes, and now BT have throttled my connection, with an estimation of it being back to speed in 17 days time.
Clearly, I have been a victim of BT's 'fair usage' policy, which is anything but fair. I pay good money for this 'unlimited' connection, and I was simply putting it to good use.
How can BT possibly justify such a long throttle period? Why will no-one tell me exactly how the 'fair usage' policy works? How am I to know when I am going to be throttled? What is my daily download limit? Can I download 1GB per day like one sales representing told me? Or is it 3 like another said. Or do these people really not know what the policy is. Perhaps there isn't a policy at all, and its all just a prank some idiot in the 'technical' department is playing.
If BT feel they really do need to throttle someone, then how about they at least give some warning first? I, like many people, rely on my Internet for many things, and to be cut off like this, with no warning is not on. OK so they technically haven't cut me off. I can still use it, barely. The download is capped at 10k/s - and that is shared between the 5 other people I live with.
Has anyone else fallen prey to this scam? unlimited != unlimited.